Over the last 10 years, PCD LOGISTICS has become Nationally recognised as the definitive solutions provider to Home and Business Building and Contents Insurers looking for a nationwide solution for genuinely reliable, rapid and effective claims processing from inception to completion.
PCD LOGISTICS will process a lodged claim (for quotation or diagnostic assessment) within 4 hours of request, assigning a trusted national panel contractor to make contact with the claimant and arrange prompt attendance for assessment or make-safe of fixed and portable electrical items. PCD LOGISTICS will then respond within 48 hours of attendance and receipt of technician’s findings with a highly detailed report validating causation and providing a clear recommendation and path forward, with a quotation factoring cost, brand, quality and specification in concert with salvage where potential exists.
Quotations and reports are highly detailed, irrespective of number of items or scope and provide significant information about the items assessed and condition, confirmation of the event and causation, with a suitable, currently available replacement or repair solution which is immediately actionable. If authorised to proceed (or given a do-and-charge), PCD LOGISTICS will execute the endorsed solution and invoice upon completion to-code.